Is the Messages app crashing or freezing unexpectedly on your Mac? There’s nothing more annoying than having the Messages app crash on you when you are sending messages. Sometimes you may receive “an unexpected error message” or “an internal Messages error occured”. This problem is important because it will prevent you from sending or receiving messages on your Mac. This article includes a few fixes that have helped other Mac users resolve their crashing Messages app problem.
This week, an updated Apple support article offers a reminder on what to do if Mac OS X Mail keeps crashing (“unexpectedly quitting” in Apple-speak). The most likely cause is a “damaged. Now the user should restart the system to check the mail app is working properly. Now you can see that your EL Capitan Mac Mail issues would be resolved. Automatic Solution for EL Capitan OS Crashing. The best available manual methods that can be used for solving the Mail app crashing with El Capitan. It is described above. Build Info: Mail-107700004 Code Type: X86-64 (Native) Parent Process: launchd 90 Date/Time: 2010-05-06 14:46:59.290 -0700 OS Version: Mac OS X 10.6.2 (10C540) Report Version: 6 Interval Since Last Report: 393389 sec Crashes Since Last Report: 20 Per-App Interval Since Last Report: 382790 sec Per-App Crashes Since Last Report: 16.
Here is what you can do when the Messages app on your Mac isn’t responding as it should.
Please after each of the following steps, restart the computer and test.
1-Restart your Mac. You can do so by going to Apple menu > Restart
2-If the Messages app is unresponsive, force quit the app. You can do so by choosing Apple menu > Force Quit and select the Messages app. Please note that you may lose some some recent messages.
3-On your Mac, sign out and restart your Mac and then sign in. Here is how:
Open the Messages app
From the Menu, select Messages and Preferences
Click the iMessage tab
Click the Settings tab
And click Sign Out
Then restart your Mac
And now sign in.
4–Restart your Mac in Safe Mode to isolate the problem. Check to see if this problem occur in Safe Mode.
5-Check for updates. On your Mac, click System Preferences > Software Update.
6-If you are still having problem, try restoring the Messages app to its default settings. Please note that this means this you will lose all of your current settings and messages. Here is how:
Close the Messages app, force quit if necessary
Launch the Terminal app (Applications > Utilities > Terminal)
7-On your Mac, open the Finder menu and hold down the Option key and select Go > Library then find the following files and items and move them to the Trash: